||Policies for Public Courses
The policies outlined below apply to all of our
public courses. Our policies for on-site or third-party site
training differ slightly and are available
on a different page.
We limit each course to twelve participants.
All prices are subject to change. Prices are guaranteed
once a course is paid in full.
A place in the class is not reserved until payment is
received. This is particularly important to keep in mind, because we
limit class size to assure quality.
A full refund will be provided for cancellations made at
least two weeks in advance. A 100% credit will be given for future
courses if a cancellation is made less than two weeks in advance.
You may substitute participants without penalty. We
appreciate notification ahead of time, so we can best accommodate
those who will be attending.
Although rare, it is possible that a public course
will have to be canceled. In such circumstances a full refund will
be provided, and we will work with you to reschedule.