||Policies for On-Site Training
The following policies apply to on-site and third-party
site training. Our policies for public courses differ slightly and
on a different page.
We prefer a limit of twelve participants, however the
decision will ultimately be made by the client.
All prices are subject to change. Prices are guaranteed
once either a deposit is made or the course is paid in full.
Payment is required three weeks in advance, thus
allowing for the instructor's travel arrangements, if any are
required, to be made at reasonable rates.
A full refund (minus any incurred expenses) is provided
if a cancellation is made at least two weeks in advance. If
cancellation is made less than two weeks in advance, you will receive
a full credit (minus any incurred expenses) which can be applied to a
rescheduled course within the following six calendar months. We will
work with you to find a suitable time to reschedule.
Although rare, it is possible that on-site training may
need to be canceled, due to illness, airline problems (strikes, large
weather systems), etc. In such circumstances a full refund will be
provided, and we will work with you to reschedule.